Posted on : May 30, 2022
Role: IT Service Desk analyst (Arabic speaker)
Experience: 4+ years
Job Description:
- Current Microsoft or Cisco certifications backed with practical hands-on experience (MCITP, MCTS, Microsoft 365, Microsoft Azure Fundamentals, CCNA and CCNP).
- Experience with Microsoft Active directory, Exchange and O365.
- Experience required with Microsoft Active Directory, Exchange, Azure and O365 administration.
- At least 2 years of experience supporting end users via phone and emails.
- Hands on experience of the different network systems such as CISCO IPT, VPN service and first level basic network troubleshooting skills.
- ITIL v3 / v4 foundation (Training will be provided).
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51OPTIMIZINGPROJECTS
12INTEGRATINGSTAGE TWO
36SATISFIEDCLIENTS
200+SATISFIEDEMPLOYEES
12ACCOLADESACCOLADES